Shopping with us is simple! Browse our collection of luxury handbags, select your favorite style, choose your preferred color (if applicable), and click "Add to Cart". Once you're ready to check out, follow the prompts to enter your shipping and payment details, then confirm your order. You'll receive a confirmation email with your order number shortly after.

We process orders quickly to ensure fast shipping. If you need to modify or cancel your order, please contact our customer service team at tingyuantr@outlook.com within 24 hours of placing your order. We will do our best to accommodate your request, but once your order has been shipped, we cannot make changes or cancellations.

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can also log in to your account on our website (https://celantria.com/) to view your order history and real-time status updates at any time.

Your satisfaction is our top priority. If you receive a damaged, defective, or incorrect item, please contact us at tingyuantr@outlook.com within 7 days of delivery. Include your order number, photos of the item and packaging, and a description of the issue. We will arrange a free return, replacement, or full refund, whichever you prefer.

We offer standard international shipping to most countries worldwide. For orders over **$210 USD**, we provide FREE standard shipping. For orders under $210 USD, a flat shipping fee will be calculated at checkout based on your location. Expedited shipping options are also available for an additional cost.

• Standard Shipping: 7-15 business days (depending on your location)
• Expedited Shipping: 3-5 business days

Once your order is dispatched, we will send you a tracking number via email. You can use this number on the carrier's official website to track your package in real time. If you have any issues with tracking, please contact our customer service team for assistance.

If your order is delayed beyond the estimated delivery window, please contact us immediately. We will work with the carrier to locate your package. In the rare event that your order is lost, we will offer a full refund or a free replacement, at your choice.

1. Contact us at tingyuantr@outlook.com with your order number and reason for return.
2. We will send you a return authorization number and return shipping instructions.
3. Ship the item back to our return address (provided in the return confirmation).
4. Once we receive and inspect the item, we will process your refund.

Refunds are processed within 3-5 business days after we receive and inspect your returned item. The time it takes for the refund to appear in your account depends on your payment method and bank processing times, typically 5-10 business days.